Lens creep on 24-105

Does anyone have the service manual for this lens as I would be interested to see what I was actually tightening underneath those little tiny screws

I will have to try and find some jewellers screwdrivers to make the adjustment now

The screws did nothing for my creep. I adjusted minimally each time, starting with 1/8th turns. After getting nearly a full turn, my lens creep is exactly the same.

This is clearly a problem with this lens, as MANY people on this, and other forums have brought to light. I don't think I should have to spend $$ with Canon and have to wait for adjustment for a problem that is clearly a manufacturing fault.

Any lawyers out there?? This is a clear case for class action to force Canon to recall.
Anybody got any ideas??

Sitting Elf wrote in post #11770685
The screws did nothing for my creep. I adjusted minimally each time, starting with 1/8th turns. After getting nearly a full turn, my lens creep is exactly the same.

This is clearly a problem with this lens, as MANY people on this, and other forums have brought to light. I don't think I should have to spend $$ with Canon and have to wait for adjustment for a problem that is clearly a manufacturing fault.

Any lawyers out there?? This is a clear case for class action to force Canon to recall.
Anybody got any ideas??

My 24-105 doesn't creep at all. Don't know why. Does "lens creep" affect your shooting? If so, try the electrical tape trick. It costs zero to put a couple strips of tape on the lens. If the lens creeps when hanging from you strap, so what? One zooms when shooting!

Yep, call the lawyers. Sock Canon with hundreds of thusands of dollars in costs, and maybe, just maybe, they will lower lens prices. Or pour even more money into R&D.

I've had a bunch of zooms that would creep when held in a vertical position, and in 40+ years, it hasn't caused a single problem.

Perhaps I don't "understand" why lens creep seems to be a major issue...

richardfox wrote in post #11770863
My 24-105 doesn't creep at all. Don't know why. Does "lens creep" affect your shooting? If so, try the electrical tape trick. It costs zero to put a couple strips of tape on the lens. If the lens creeps when hanging from you strap, so what? One zooms when shooting!

Yep, call the lawyers. Sock Canon with hundreds of thusands of dollars in costs, and maybe, just maybe, they will lower lens prices. Or pour even more money into R&D.

I've had a bunch of zooms that would creep when held in a vertical position, and in 40+ years, it hasn't caused a single problem.

Perhaps I don't "understand" why lens creep seems to be a major issue...

I was in the slot canyons shooting long exposures with the lens pointed up and it would creep on me, causing many failed images. This IS a lens design defect which Canon should address. Granted, not all lens seem to be affected, but enough have to warrant some action.

Sitting Elf wrote in post #11770685
Any lawyers out there?? This is a clear case for class action to force Canon to recall.
Anybody got any ideas??

Really? A lawsuit?

timnosenzo wrote in post #11770900
Really? A lawsuit?

why not, its a quality control issue.

nekrosoft13 wrote in post #11770940
why not, its a quality control issue.

Does Canon state somewhere that the lens will not creep?

How many people have adjusted those screws and eliminated the lens creep by doing so? I have seen very few posts (both here and elsewhere) that implied it worked, but several that said it didn't. Last time I looked, I specifically found one post from someone who claimed they knew what they were talking about that the screws had nothing to do with the zoom tension at all.

My copy does creep, but unless I know that adjusting those screws won't have an adverse effect on anything else long-term, I'll live with it.

While I don't necessarily feel inclined to sue Canon over the issue, it would be nice if they would be willing/able to fix it at a reasonable cost. Again, from what I have read, people have sent their lenses in to have this fixed and they've come back with the same problem.


Edit: here is the quote I originally read, pulled from dpreview:

Copied from here:

http://forums.dpreview​.com …age=28036705&ch​angemode=1

richardfox wrote in post #11770863
My 24-105 doesn't creep at all. Don't know why. Does "lens creep" affect your shooting?

It does when I'm pointing the camera downwards. Absolutely.

Oh yeah... that's the solution I want with a $1000+ lens. Just throw sticky tape all over it! Give me a break!

1. Because in a nasty environment, dust, sand and other crap can get into the mechanism if the zoom is extended. Then you get grinding and wear when zooming.
2. I don't hang the camera from my neck. I have it generally in a CottonCarrier when I'm on the move

.
Oh, I see... Rather than forcing them to fix a problem that THEY created, we should just not say anything because it 'might' cost them money to fix??!! "L" lenses are supposed to be TOP OF THE LINE... and that means "WITHOUT ISSUES"! That's what we pay for, and that's what we expect the company to honor.

Well good for you. However that doesn't mean that the rest of us haven't had problems with the issue. Your statement is specious, considering that it is clearly meant to insinuate that it shouldn't cause problems for anyone else if doesn't for YOU.

Apparently not.

Sitting Elf wrote in post #11771855
It does when I'm pointing the camera downwards. Absolutely.


Oh yeah... that's the solution I want with a $1000+ lens. Just throw sticky tape all over it! Give me a break!

1. Because in a nasty environment, dust, sand and other crap can get into the mechanism if the zoom is extended. Then you get grinding and wear when zooming.
2. I don't hang the camera from my neck. I have it generally in a CottonCarrier when I'm on the move

.
Oh, I see... Rather than forcing them to fix a problem that THEY created, we should just not say anything because it 'might' cost them money to fix??!! "L" lenses are supposed to be TOP OF THE LINE... and that means "WITHOUT ISSUES"! That's what we pay for, and that's what we expect the company to honor.

Well good for you. However that doesn't mean that the rest of us haven't had problems with the issue. Your statement is specious, considering that it is clearly meant to insinuate that it shouldn't cause problems for anyone else if doesn't for YOU.


Apparently not.

My, my, my. Must have touched a nerve!

I guess I'm from a different age. If I had a problem as you've described, I would write a letter, and wait for their response. If I wrote a letter explaining the issue, and asking for resolution and they declined, I'd go up the ladder with another letter.

A class-action lawsuit due to lens creep? It's no wonder we have a "sue everybody" society. Yes, it would be nice if the lens didn't creep, but have you tried contacting Canon in writing as suggested? No, not an e-mail. A real complaint letter, not a phone call to someone in customer support.

richardfox wrote in post #11772049
My, my, my. Must have touched a nerve!

I guess I'm from a different age. If I had a problem as you've described, I would write a letter, and wait for their response. If I wrote a letter explaining the issue, and asking for resolution and they declined, I'd go up the ladder with another letter.

A class-action lawsuit due to lens creep? It's no wonder we have a "sue everybody" society. Yes, it would be nice if the lens didn't creep, but have you tried contacting Canon in writing as suggested? No, not an e-mail. A real complaint letter, not a phone call to someone in customer support.

Yup.. They want $90.00 plus shipping to "service" the lens. So they want ME to pay for THEIR problem.

timnosenzo wrote in post #11770900
Really? A lawsuit?

Agreed. Sometimes I really do have a strong dislike for this country.....and trial lawyers.

Sitting Elf wrote in post #11771855
.

Oh yeah... that's the solution I want with a $1000+ lens. Just throw sticky tape all over it! Give me a break!

.

I put two tiny, thin strips of black duct tape on the inner part of the barrel and that fixed it perfectly; just the right amount of tension. Seriously, is it that big of deal?

Some days I really think that every American should be forced to live a 3rd world country for a year.