Is my New 7D defective

I have a new 7D and all was fine at first but now when I connect to my computer it says camera not recognized.

I tried rebooting but that did not help, I changed the usb cord same thing.

I connected my XSI and the computer recognized it.
I formated the card in the 7D and took a couple photos and they show up on the LCD screen so they are on the card but when I connected to the computer it said camera not recognized.

I installed a new card formatted it and took some photos and tried to download to the computer and same thing again.

What should I do next do I have a faulty camera the shutter counter is 32 sure didn't last long.

I would first try to uninstall the 7D software on your computer that came with your camera (You did install it right?) and then re-install that software and see what happens

10megapixel wrote in post #11381420
I would first try to uninstall the 7D software on your computer that came with your camera (You did install it right?) and then re-install that software and see what happens

Thanks I will give that a try.
Anyone else have any suggestions that I can try.

Install the software for your 7D then go with this link>>> http://www.usa.canon.c​om …eos_7d#DriversA​ndSoftware and update it to the latest, then it should work ok, the best way to load image files is to use a card reader, save's your camera battery and less risk of losing any files and of cause it's quicker..

There is nothing wrong with your camera..

install the software for your camera to a different computer ( to rule out the Camera) or a fiends computer, if the cam can be seen on the different computer it's a driver issue with your computer.

bbeck4x4 wrote in post #11381587
install the software for your camera to a different computer ( to rule out the Camera) or a fiends computer, if the cam can be seen on the different computer it's a driver issue with your computer.

I can try that but since my computer works with my XSi but not the 7D I don't think it is a driver issue.

I got my problem fixed I just reinstalled the software into my computer and all is well.

THANKS for the suggestions.

Glad to hear you were able to get it working

Now go buy a card reader and never worry about this again