The 11th UK South-East "100,000 spams and counting" Thread (All Welcome)

Anke wrote in post #12016430
Out. Blimin'. Standing! I think we all need to buy shares in you

hi Chris thanks..yes everyone give me money

souporman wrote in post #12016180
On the phone now, thanks!

Cool - how did the phone conversation go? Hope you got some help from them.

L

Anke wrote in post #12016447
Not sure how to help, Kevin, but I really hope you get it sorted.

Cheers mate

LindaB wrote in post #12016649
Cool - how did the phone conversation go? Hope you got some help from them.

L

Sort of. They gave me a new number for Spark that I didn't have before and said it was their line for official complaints. It however, has been disconnected (no doubt through overuse )

It has given me something new to try though, and when I next speak to them I'm going to ask for the number to their complaints department. We'll see how that goes.

After I file a complaint officially the ombudsman will look into it, but not until 8 weeks have passed. Hopefully if/when the creditors call I can use Robs trick and that will put an end to it, but I'm not optimistic...

courier wrote in post #12016615
hi Chris thanks..yes everyone give me money

hahahahaha.... no.

souporman wrote in post #12016777
Sort of. They gave me a new number for Spark that I didn't have before and said it was their line for official complaints. It however, has been disconnected (no doubt through overuse )

It has given me something new to try though, and when I next speak to them I'm going to ask for the number to their complaints department. We'll see how that goes.

After I file a complaint officially the ombudsman will look into it, but not until 8 weeks have passed. Hopefully if/when the creditors call I can use Robs trick and that will put an end to it, but I'm not optimistic...

FWIW I have on several occasions found that a well written email to the Chairman/CEO of a company is often a successful way to nip these frustrations in the bud... at the very least I would be asking to speak to a manager next time you call them! these sorts of wrongs do make me very cross

TCIK wrote in post #12016943
hahahahaha.... no.

lol worth a try

souporman wrote in post #12016777
Sort of. They gave me a new number for Spark that I didn't have before and said it was their line for official complaints. It however, has been disconnected (no doubt through overuse )

It has given me something new to try though, and when I next speak to them I'm going to ask for the number to their complaints department. We'll see how that goes.

After I file a complaint officially the ombudsman will look into it, but not until 8 weeks have passed. Hopefully if/when the creditors call I can use Robs trick and that will put an end to it, but I'm not optimistic...

Oh good, at least you have got the correct advice and also that you have now gone to ofgem - when you make your complaint tell them that you have now involved ofgem and that might just put an end to it.

Good luck and hope you get them off your back soon.

L

TCIK wrote in post #12016172
just seen this...

is it your handiwork by any chance Penel? as a Cat owner it makes me grin everytime!

twas indeed us. Good innit

really haven't got much done today - more cat training and that's about it. Just spotted the pheasant in the garden but by the time I got the right lens on my camera he'd buggered off again. I think I need to train him to come to a certain spot at a certain time every day

Gundogs wrote in post #12017635
twas indeed us. Good innit

sooooo cool... in fact it's (& can you come round and sort my pettiong Zoo out please?)

Bodmin636 wrote in post #12012719
Well spent the afternoon at a wet Brands hatch watching the national endurance races. The weather couldn't decide whether to rain or not most of the time but ended up raining quite solidly at the end.

Steve nice pictures will have to see if I can drag the missus from her revision and come out for a few hours of trucks. Motorbike season for the Triumphs and BSB starts soon

talea wrote in post #12012731
Hello, just wanted to say hi and ask if I can join in?

I am relatively new to POTN, I mostly lurk and read lots and lots! POTN has vastly improved my photographs but I am still a noob and still have lots to learn.

This lot are very helpful and I have definitely learnt loads since finding this thread, not too sure I have improved though !!

TCIK wrote in post #12013083
Adrian - the BWC is open every weekend from now til October! fill yer boots!

Excellent....I will definitely be getting a season ticket this year

TCIK wrote in post #12013267
whilst we're talking about the BWC, here's a few more pics from yesterday...

IMAGE LINK: http://www.flickr.com …elt_tip_felon/5​524474838/
_MG_9778 by felt_tip_felon®, on Flickr

Love this one

TCIK wrote in post #12015614
Cheers Chris, was nice to get over there for a few hours on Saturday...

Snakes were out in the sun too!

IMAGE LINK: http://www.flickr.com …elt_tip_felon/5​520166670/
_MG_9570 by felt_tip_felon®, on Flickr

Very nice always amazes me how sociable they can be

courier wrote in post #12015838
ok..in case you didnt see them some pics from a mad men themed party i went to on saturday - it was messy!

Great set love these two

souporman wrote in post #12015995
Apologies for the totally non-photographic question, but I'm sort of at the end of my rope and don't know what to do. First a bit of back story.

When I moved into my flat in Oct of 2008 my electricity provider was switched by my estate agency to Spark Energy. I used them for about a year, but found their service to be terrible as I was constantly getting double billed and generally harassed about non-payment when I always paid on time.

I had some difficulty switching from them a year later in Oct of 2009 and continued to get bills from them for about 3 months after switching but eventually got it all sorted out.

Fast forward to about a month and a half ago and I receive a bill for approximately £600 from Spark as my 'final bill'. Due to the issues I had switching from them, I know I had paid my account up in full (which was a requirement from them before switching) and having spoken to them on countless occasions I'm positive I don't owe them anything.

Now comes the problem. I call them every time I hear from them (which is about every 2-3 days and comes in the form of a letter, email, text or automated phone call) and am ALWAYS told the same thing. 'The department you need to speak to is unavailable at the moment, but I can take your details and someone will call you back within 5 working days'.

I've been told this about a dozen times now and have never once received a call back. I try to force the issue and insist on speaking to someone but the best I can ever manage is the supervisor of the department that can't help me.

Now I've been told (despite several assurances that it wouldn't get to this stage) that my account has been passed to a collections agency. I haven't heard from them yet, but I have no doubt that I'll be getting calls/letters from them this week.

Is there some sort of govt office or utilities management board or something I can contact? I'm completely fed up but totally clueless about my options on how to take this further to get it resolved...

You aren't with ACORN are you. We were renting through them and just after we terminated the contract and rented the property privately they moved our suppliers over to SPARK, even to this day do not know how they can do it. We managed to get changed back quite quickly but it was still a bit of mess to get that done even though.

Looks like I'm going to get one of my cycling photos from yesterday in Cycling weekly (this is a national magazine) and their paying

I've forgotten who else is going, Adrian and Rob I think, but just a quick reminder that the David Norton " Chasing the light " is Wednesday.

Gundogs wrote in post #12017635
twas indeed us. Good innit

It's blooming brilliant!

courier wrote in post #12015838
ok..in case you didnt see them some pics from a mad men themed party i went to on saturday - it was messy!

edit and one from flickr to see difference in quality
http://www.flickr.com …/43398743@N02/5​524282390/
your move by RinsingAgent, on Flickr

Cracking series Mat.. Been rather vacant today, had loads on! Garden is half tidy now & I've started my diet too!

Quick shot from Friday.. Never really used OCF on location before! 2x 430ex one to left & right of me.

IMAGE LINK: http://www.flickr.com …rsphotography/5​527128866/

Matt Photog Peters wrote in post #12018411
=Matt 'Photog' Peters;12018411]Quick shot from Friday.. Never really used OCF on location before! 2x 430ex one to left & right of me.

IMAGE LINK: http://www.flickr.com …rsphotography/5​527128866/
1024 by Matt Peters Photography, on Flickr

Lovely shot Matt - looks very spontaneous which i think is the hardest thing to achieve with set up shots!

I would try and pull back the highlights on the left hand post and the forehead of the girl playing the flute (?) if you can.