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Thread started 28 Dec 2010 (Tuesday) 15:27
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Vagabond Mini Lithium: Not this year!

 
Steve ­ Beck
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Dec 29, 2010 14:44 |  #16

No surprise they never make a target.


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HeadShotz
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Dec 29, 2010 15:12 |  #17

tetrode wrote in post #11529981 (external link)
.......I wonder which vendor Paul will blame this time.

Dave F.

The battery vendor: (from http://www.paulcbuff-techforum.com/viewtopi​c.php?f=8&t=1083 (external link))

"Short answer: We have Vagabond's built and tested. 2500 batteries were due to be received by air freight early last week. Then we were informed (Tuesday) the logistics company would not ship them because the vendor failed to provide correct MSDS documentation. We've been screaming at the vendor ever since and are trying every trick in the book to get the batteries in ASAP."




  
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tetrode
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Dec 29, 2010 15:26 |  #18

HeadShotz wrote in post #11536418 (external link)
The battery vendor: (from http://www.paulcbuff-techforum.com/viewtopi​c.php?f=8&t=1083 (external link))

"Short answer: We have Vagabond's built and tested. 2500 batteries were due to be received by air freight early last week. Then we were informed (Tuesday) the logistics company would not ship them because the vendor failed to provide correct MSDS documentation. We've been screaming at the vendor ever since and are trying every trick in the book to get the batteries in ASAP."

We've already established that. See post #6 in this thread:

https://photography-on-the.net …hp?p=11532498&p​ostcount=6

Dave F.




  
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leeport
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Dec 29, 2010 17:27 |  #19

TMR Design wrote in post #11535292 (external link)
Absolutely. I laugh at and poke just as much fan at a poor design from Elinchrom as I do from PCB. I've just never seen a company that has such lengthy delays in order fulfillment and so many excuses for parts or components being endlessly delayed. That's just an observation.

But that doesn't mean that I wouldn't love to see other manufacturer's step up their customer service to the level of PCB. I don't think anyone would object to that.

I think that's why we like you so much Rob...no matter who the vendor, you always tell it like it is. I know I appreciate that...:)




  
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wdwpsu
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Dec 29, 2010 21:08 |  #20

tetrode wrote in post #11535506 (external link)
Funny you should mention that:

http://www.fredmiranda​.com/forum/topic/96803​7 (external link)

Dave F.

Bookmarked for entertainment value when PCB replies.


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MD ­ Steelerfan
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Dec 30, 2010 08:33 |  #21

PLM's finally shipping! Got my email! It's a miracle!


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TMR ­ Design
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Dec 30, 2010 08:40 |  #22

MD Steelerfan wrote in post #11540442 (external link)
PLM's finally shipping! Got my email! It's a miracle!

Not quite a Christmas miracle, but a miracle nonetheless. ;)


Robert
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tetrode
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Dec 30, 2010 17:41 as a reply to  @ TMR Design's post |  #23

Hot off the press from the Hive:

"Dear Vagabond Mini™ Lithium Customers,

We have done everything possible to meet our anticipated shipping schedule for the Vagabond Mini™ Lithium systems, but we have unfortunately encountered a delay at the very last minute that is beyond our control. We have all of the inverters and casing components in house and were awaiting arrival of the lithium batteries when we learned that they were being held for international inspection. They are not expected to clear customs until mid-January.

At our expense, we are upgrading to the fastest possible shipping option to get the batteries here quickly once the inspections are complete. We will begin assembling systems as soon as the batteries arrive, perform our final tests and quality control checks, and be prepared to ship orders as quickly as we can. We anticipate shipment to begin in late January. At that time, we will be sending you an e-mail to let you know that your order is ready and that your credit card will be charged.

We apologize for this unexpected delay and will continue to do everything within our power to get your system to you quickly. If you have any questions, please contact our Customer Service team Toll Free at 1-800-443-5542. This week, we're here Tuesday (Dec. 28) through Thursday (Dec. 30), from 9:00am to 5:00pm, CST. We'll be back for our regular business hours (Monday through Friday, 9:00am to 5:00pm, CST) on January 3, 2011.

Thank you,
The Customer Service Team"



Dave F.




  
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TMR ­ Design
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Dec 30, 2010 17:57 as a reply to  @ tetrode's post |  #24

Business as usual.


Robert
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tetrode
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Dec 30, 2010 18:15 |  #25

TMR Design wrote in post #11543644 (external link)
Business as usual.

Ain't that the truth!

Dave F.




  
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Cathpah
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Dec 30, 2010 19:11 |  #26

Crazy, yet par for the course when it comes to PCB products.

My question is this: When will the tides change away from the pro-PCB mentalities after they haven't had a successfully released product in years (PLM, VML, Einstein, ABMax, etc).

It's amazing that the best/most reliable thing ever created by PCB was likely the White Lightnings....somethin​g he developed 20 years ago. As the saying goes, "they just don't make things like they used to".


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isoMorphic
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Dec 30, 2010 19:43 |  #27

Cathpah wrote in post #11544016 (external link)
"they just don't make things like they used to".

Made in the USA vs Made in China




  
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Dec 30, 2010 19:46 |  #28

isoMorphic wrote in post #11544177 (external link)
Made in the USA vs Made in China


It's all about the Benjamins an that's it. No cares where it's made anymore, as long as they make a buck :(


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symbolphoto
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Dec 30, 2010 19:57 |  #29

Wait, the sticker is Made in the USA. :)




  
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TMR ­ Design
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Dec 30, 2010 20:03 |  #30

mumbles wrote in post #11544255 (external link)
Wait, the sticker is Made in the USA. :)

But the parts for the machine that makes the sticker are made in China. ;)


Robert
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Vagabond Mini Lithium: Not this year!
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