First shoot with new camera, Lightroom & DPP can't import !?!?!?

tzalman wrote in post #11560120
You're right, it is absolutely free. Unfortunately, however, the registration key costs money.

to buy the upgrade, does it ask for a serial # or do I just have to have an existing version of Lightroom on my PC?

I can't find the serial # as a friend downloaded 2.2 for me a while ago...

If you install Lightroom 3.3 you'll have 30 days to find your friend. Not to mention that what you're doing is illegal but that explains why you're using Lightroom 2.2 when they were 5 subsequent updates to LR2.

mdgrwl wrote in post #11560216
to buy the upgrade, does it ask for a serial # or do I just have to have an existing version of Lightroom on my PC?

I can't find the serial # as a friend downloaded 2.2 for me a while ago...

Look in Help/System Info, the number is listed there. But if LR 2.x is presently installed, LR 3 will find the number itself. In fact, even if LR 2 has been uninstalled the number is probably still listed in your Registry and LR 3 will find it.

If your copy of Lightroom has been actually registered, you could shell out the $100 for the update. But, your friend may have messed you up for upgrading by violating the license agreement -- if you have any question about this try running the Help/Upgrade routine and see if Adobe honors your installation.

Until you sort out your Lightroom upgrade issues to get LR3 (you may need to shell out full price if the copy you got can't be registered) you can get your files "workable" by downloading the Adobe DNG Converter and running your 60D files through it -- Lightroom can work with them. You have to get the latest converter to match the 60D, and then convert it to the format that will match LR2.

DPP also needs to be upgraded in all likelihood -- you should at least have the software that came with the 60D directly installed (upgrading your prior installation) or you can go to the Canon website to get the very latest upgrade.

I purchased the 3.3 upgrade and all is well.

Thanks guys!