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Thread started 12 Sep 2005 (Monday) 13:01
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UK Camera Insurance Query

 
andygrif
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Location: Northampton, UK
     
Sep 16, 2005 13:05 as a reply to  @ post 773234 |  #16

yellow_belly wrote:
Beware of 2 points, I know 1 insurance company that says the boot of a hatchback is NOT acceptable as entry can be gained from inside the vehicle. Also 1 company had the nerve to say that if a lens was attached to a camera it was 'one item' and the one item maximum would come into force, if the lens was not attached to the camera then it was 2 items - bl**dy cheek :)

Terry

Most cars' boots (trunks for our American friends), even saloons, can be accessed from the car, so eSure's get out of jail card would come into action on point one.

If you've got a 1500 quid camera, I woudn't mess about with either household nor standard car insurance - you really should be thinking about dedicated camera cover.

With regards to the lens being 'one item' with the camera - well they will never know as long as you tell them they were separate.

Another good tip for anyone trying to get cover under their standard policies, before you finish reading this thread, start taking photos of your beloved camera bag contents, keep the serial and model numbers on a spreadsheet, upload both spreadsheet and photos to some off-site webspace (usually free with your own ISP) and when the insurance company ask for proof that you actually owned a £1,500 bit of glass (I would bet money on the fact they won't believe you) you can just send them all the info.

KennyG wrote:
Avoid E&L, they have too many get-out clauses. Most of we professionals use Photoguard and they are not expensive for the non-pro. You can complete an application on-line, just make sure you are honest with your answers.

I have read (on another forum) that Photoguard caused a lot of problems for one tog when he claimed for a camera loss. He was very matter of fact about his case and how he had been treated by Photoguard. As they advertised on the forum, the group owner asked them to comment on his situation, and the Sales & Marketing Director posted (for the world to see) what I can only describe as a tirade of abuse towards the original poster (who don't forget was still one of their customers at the time). He had been contructive and convincing in his discussion, Photoguard came along and was extremely unprofessional and rude about him.

Obviously problems happen with every company from time to time...but of course the problem with every insurance company is that you don't find out how good they are until the worst case scenario happens - by which time it's too late to regret giving them your custom. Now I'm not saying that Photoguard are no good - but based on the incredible contempt in which their Sales & Marketing Director held its customers they will never get a look in when it comes to my camera kit.

MikeTrill wrote:
Just signed up with Photoguard. Thanks again to KennyG for the heads up on this.

Ooops, sorry. I didn't notice you'd taken out a policy with them before I posted the above. I hope everything works out fine for you.

In case I've put you off (sorry if I have) - I think you have a 14 day cooling off period on insurnce.

I've heard very good comments about Morgan Richardson - they offer an very comprehensive policy including things like loss of earning, public liability insurance, re-shoot costs, etc etc etc. I think they are more expensive, but their policy offers much more. Phone number is 01277 630666


EOS300d, Battery Grip, EF-S18-55, 70-200/4L, 75-300, 50/1.8, 24-70 DGEX Macro, EX550, Slik 88, EX150 Studio Flash, MiniTrekker

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MikeTrill
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Sep 16, 2005 15:56 as a reply to  @ andygrif's post |  #17

andygrif wrote:
Ooops, sorry. I didn't notice you'd taken out a policy with them before I posted the above. I hope everything works out fine for you.

Andy,

Thanks for the informative post, I really appreciate it!

I will stick with them for the moment (mainly as I am on holiday this sunday!). The original recommendation was from KennyG, and I've seen enough of his posts to value his opinion very highly.

I've made a note of the guys you mentioned, and I will get a quote and rethink next year.


Enthusiast! Please feel free to give Suggestions or Criticism (Constructive). I'm here because I want to learn! :lol:

  
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Jonny
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Sep 17, 2005 03:42 |  #18

OMG!!!! You guys have really got me worried now.

I have around £4000 worth of insurance with E&L and now i find they may not be as good as they say.

Hang on a minute... as i type this my postman has just delivered me a letter from, you guessed it, E&L. Thats very spooky......VERY!

The cheeky swines! Now i am changing providers.
The letter says that they are enhancing my policy to include an extra 31 days cover in Western europe, 25% more cover for personal accident and 25% more cover for equiptment hire. This is all done free of charge.
Now as i never go abroad, i dont plan on any personal accident and i won't be hiring any kit i really don't think this helps me me much.
But the key thing here is that the cover is not free of charge, just the ammendments to my policy! The extra cover is another £1.95 per month which they will automatically collect by direct debit every month UNLESS I WRITE TO THEM and tell them not to.

So now i have to write to them, i have to spend my own time and money to tell them NO.

I am ringing them now to cancel!

Thanks you lot......you opened my eyes!


Jon. S. LRPS
------------
Canon 5D Mark II
Canon 30D (for quick snaps)
Loads of L's

  
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MikeTrill
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Sep 17, 2005 18:39 |  #19

Lets just hope none of us ever have to claim!

I was in Park Cameras a couple of weeks ago and a pro was replacing his gear that had been stolen out of his car. 2 x 20Ds , 70-200L is, 24-70 L, and some other bits. Thats what made me wake and get my stuff insured.


Enthusiast! Please feel free to give Suggestions or Criticism (Constructive). I'm here because I want to learn! :lol:

  
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slicendice
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Oct 25, 2005 16:19 |  #20

Sorry to resurrect an old thread but has anyone ever been with AUA Insurance?
(http://www.aua-insurance.com/spihome.​shtm (external link))

Are they any good?


Ambition is a poor excuse for not having enough sense to be lazy

Canon EOS 40D, Canon 70-200 F4L, Canon 17-55 F2.8 IS, Tamron 28-75 F2.8, Canon 580EX
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Freff
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Oct 26, 2005 01:20 as a reply to  @ Jonny's post |  #21

Jonny wrote:
OMG!!!! You guys have really got me worried now.

I have around £4000 worth of insurance with E&L and now i find they may not be as good as they say.

Hang on a minute... as i type this my postman has just delivered me a letter from, you guessed it, E&L. Thats very spooky......VERY!

The cheeky swines! Now i am changing providers.
The letter says that they are enhancing my policy to include an extra 31 days cover in Western europe, 25% more cover for personal accident and 25% more cover for equiptment hire. This is all done free of charge.
Now as i never go abroad, i dont plan on any personal accident and i won't be hiring any kit i really don't think this helps me me much.
But the key thing here is that the cover is not free of charge, just the ammendments to my policy! The extra cover is another £1.95 per month which they will automatically collect by direct debit every month UNLESS I WRITE TO THEM and tell them not to.

So now i have to write to them, i have to spend my own time and money to tell them NO.

I am ringing them now to cancel!

Thanks you lot......you opened my eyes!

Make sure you inform them of your intentions by recorded letter. Otherwise they will probable continue debiting your account and deny the phone call.


Tony

"I would give my right arm to be ambidextrous"

"I used to be indecisive, but I'm not so sure anymore"

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MikeTrill
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Oct 26, 2005 04:49 as a reply to  @ slicendice's post |  #22

slicendice wrote:
Sorry to resurrect an old thread but has anyone ever been with AUA Insurance?
(http://www.aua-insurance.com/spihome.​shtm (external link))

Are they any good?

I just compared the cover, and I would say that photoguards look better. For instance, with AUA they will only pay out a maximum of £2500 if the kit is stolen from your car (with gold cover). Photoguard has no limit or excesses for that matter!


Hope this helps.


Enthusiast! Please feel free to give Suggestions or Criticism (Constructive). I'm here because I want to learn! :lol:

  
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NullMind
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Oct 26, 2005 13:31 |  #23

I too signup for E&L .. and after seeing this thread got very worried

then I downloaded the Photogard policies and it says under NOT COVERED

"theft from an Unoccupied insured location"

so if we not home and we get broken into, it's NOT covered ?


NullMind
Sony A7R + Zeiss 15 2.8, Zeiss 21 2.8, Zeiss 85 1.2,TS-E 17L, 100L, 135L, Canon 50 0.95, Voigtlander 35 1.2, Helios 44M-6, 580EX II, Feisol 3441S, Markins Q3T Red
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Please excuse the Typos, Brain and Finguers can't sync.

  
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RichardtheSane
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Oct 26, 2005 15:09 as a reply to  @ NullMind's post |  #24

NullMind wrote:
I too signup for E&L .. and after seeing this thread got very worried

then I downloaded the Photogard policies and it says under NOT COVERED

"theft from an Unoccupied insured location"

so if we not home and we get broken into, it's NOT covered ?

I think what they mean (phone them to confirm...) is that if your camera is in your home and you home is insured then they will not cover the theft.
Reason: Because your home insurance should cover the theft.


If in doubt, I shut up...

Gear: 40D, 12-24mm AT-X Pro, 17-85mm, Sigma 150mm Macro Sigma 100-300 F4, 550EX, other stuff that probably helps me on my way.

  
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UK Camera Insurance Query
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