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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 22 Jan 2011 (Saturday) 04:27
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UK Canon or other to service 1D MKII

 
ukcyberboy
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Jan 22, 2011 04:27 |  #1

I was wondering who people use for a service in the UK. And why such a price variant.
Is it best to use non Canon centres or Just someone who will do a good job.
Could anyone recommend someone who I could send to. Also what do they do with a service.
I thought about
http://www.fixationuk.​com/Fixation/Repairs.h​tml (external link)
or
http://www.ajjohnstone​.co.uk/ (external link)
Thanks


Body | Canon 6D |
Lens | Yongnuo 50mm 1.8 |
Lens | Canon 28-70 2.8 L |
Lens | Canon 70-200is F4 L |
Lighting | Yongnuo YN600RX |
Accessories | Various Bits |​

  
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PaulB
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Jan 22, 2011 04:44 |  #2

I've always had good service from Canon UK - but through CPS.

The only other firm I have experience of is Lehmanns in Stoke - very friendly and helpful if you need to speak to them.

As for differences in price I can't comment as I haven't had the same jobs done at different places.

What exactly is your problem with your 1DMkII?




  
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richwood
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Jan 22, 2011 05:38 |  #3

When I was trying to get work done on my 1D3, the lady I spoke to on the phone at Canon was worse than useless, so I sent my to Lehmanns in the end who were great.

As it was warranty work, I've no idea of price differences.


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TTk
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Jan 22, 2011 05:42 as a reply to  @ richwood's post |  #4

Try here http://www.fixationuk.​com …/Fixation%20-%20Home.html (external link)

Thay have a good name and they did repair my Nikon 6 years ago and it's still ok today.

AJ Johnson had my wifes Pentax K20 for repair (Focus) and after three times at trying to fix it I give up with them..


Terry.:cool:
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 (external link)

  
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ukcyberboy
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Jan 22, 2011 06:03 |  #5

Mine has Af focus issues and AJ said a service will be £148 + VAT and lehmans £225.
I can manual focus and have tried to give it a blast with the rocket.
Just wondered if when they service it includes everything.


Body | Canon 6D |
Lens | Yongnuo 50mm 1.8 |
Lens | Canon 28-70 2.8 L |
Lens | Canon 70-200is F4 L |
Lighting | Yongnuo YN600RX |
Accessories | Various Bits |​

  
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devinephotographic
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Jan 22, 2011 06:37 as a reply to  @ ukcyberboy's post |  #6

Lehnams is way over priced for any repairs, they also have a reputation for sloppy workmanship
go a google search on them see for yourselves




  
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PaulB
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Jan 23, 2011 05:06 |  #7

devinephotographic wrote in post #11690961 (external link)
Lehnams is way over priced for any repairs, they also have a reputation for sloppy workmanship
go a google search on them see for yourselves

It would be nice if you could post some of the evidence for this, rather than making a rather sweeping statement - after all a Google search by the OP may not turn up the same things as yours did (different search terms etc.).
When I used Lehmanns they were fine, and colleagues have found likewise but things do change...............




  
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ukcyberboy
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Jan 23, 2011 05:39 as a reply to  @ PaulB's post |  #8

Good Morning Paul
I am about 8 miles south of you. What work have you had done and by whom?


Body | Canon 6D |
Lens | Yongnuo 50mm 1.8 |
Lens | Canon 28-70 2.8 L |
Lens | Canon 70-200is F4 L |
Lighting | Yongnuo YN600RX |
Accessories | Various Bits |​

  
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Rayk
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Jan 23, 2011 16:29 |  #9

Fixation are very good.


Regards Ray
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ukcyberboy
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Feb 18, 2011 07:11 as a reply to  @ Rayk's post |  #10

Just a quick update.
I phoned Canon RCC, a lady quoted £80( I also think she means plus VAT) for a service and an extra £30 for calibration. I was told that it would include strip down and restore to factory default. I mentioned the faulty AF, said it was not working so she said they will contact me when they get it.
Does anyone know if the service means taking it apart or just removing a cover to clean.
Thanks
Simon


Body | Canon 6D |
Lens | Yongnuo 50mm 1.8 |
Lens | Canon 28-70 2.8 L |
Lens | Canon 70-200is F4 L |
Lighting | Yongnuo YN600RX |
Accessories | Various Bits |​

  
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ukcyberboy
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Feb 27, 2011 11:05 as a reply to  @ ukcyberboy's post |  #11

Well another update.
They sent an email on Saturday.
It needs a new mirror box and something else, quote £400 :rolleyes::eek:
I am debating whether to just get it back and use it manually advice welcome as I am ringing them tomorrow


Body | Canon 6D |
Lens | Yongnuo 50mm 1.8 |
Lens | Canon 28-70 2.8 L |
Lens | Canon 70-200is F4 L |
Lighting | Yongnuo YN600RX |
Accessories | Various Bits |​

  
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PaulB
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Feb 27, 2011 12:23 as a reply to  @ ukcyberboy's post |  #12

Sorry to hear about the large esttimate.

The AF module is situated in the bottom of the mirror box so it sounds as if the whole thing has to be changed.
Did the estimate include a new shutter? Often a failed shutter will need a new mirror box fitting as well but I don't know why unless the repair also picks up problems with the AF module.




  
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ukcyberboy
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Feb 27, 2011 12:33 as a reply to  @ PaulB's post |  #13

D-SLR EOS-1D MARK II GB 322,70
Cleaning: Body(parts)
Replacement: Body(parts) 120,01
MIRROR BOX ASS'Y 202,69
Accessory . . : BODYCAP, EYECUP, NO CARD, NO BATT PACK,
---------------
Estimate: - To give general service/clean & check.
---------------
**Re:estimate - Upon inspection have found need
to replace mirror box assembly, calibrate, clean
& check - 26/2/11 RGB**
---------------
999 dispatch costs 16,00
Net total . : 338,70 VAT: 20,00 %: 67,74 Total : 406,44 GBP

From what they say no but will ask tomorrow.
Just wanted to know what people thought.
would you go for the repair as I have already paid £92, and get a very clean mkii
or considering they are fetching between £400 and £650 on ebay, not do the repair and sell on if I can at money back. Is it worth keeping.
Simon


Body | Canon 6D |
Lens | Yongnuo 50mm 1.8 |
Lens | Canon 28-70 2.8 L |
Lens | Canon 70-200is F4 L |
Lighting | Yongnuo YN600RX |
Accessories | Various Bits |​

  
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joeseph
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Feb 27, 2011 13:38 |  #14

I'd be disputing the £92 charge and tell them you advised of the AF problem when it went in. If they cleaned the camera and then did the diagnostics to see what was wrong then they're class clowns.

I can accept that there's time involved to get an idea of what's wrong with a camera and happy to pay for that but £92?

The mirrorbox in reality is quite time consuming to get out & replace so can understand the charges for that, hard call wether to go ahead. If it were me, I'd probably get it back and sell it for parts/repair, there seems to be a lot of folks looking for broken cameras but suspect you'd be lucky to get £150 or so...


some fairly old canon camera stuff, canon lenses, Manfrotto "thingy", 1D MK II converted for IR, and now an M5
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ikolpdog
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Location: South Yorkshire, UK
     
Feb 27, 2011 13:51 as a reply to  @ ukcyberboy's post |  #15

So if you get it back you will save £400 and with luck on ebay you may get £250. What can you buy for £650 (600D!)and would it be as good as your MKII?

Personally I would get it fixed and look at the additional cost of having the shutter replaced at the same time. Then you can get on with taking many 000s of top quality images in the future.

P.S. In principal I would give you £200 for it (subject to confirming a few details) and have it fixed myself!


7D, EOS 33, Canon 70-200 f2.8 L, 24-70 f2.8 L, 180 Macro f3.5 L, EF 28 f1.8, EFS 10-22, 1.4x II Extender and 580EXII.

  
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UK Canon or other to service 1D MKII
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