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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 22 Jan 2011 (Saturday) 09:33
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USA version lens. What does that mean exactly?

 
davidc502
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Jan 22, 2011 09:33 |  #1

Hello all,

For the last few weeks I've been fishing on Ebay for a lens, and every once in a while there will be one listed as "USA Version".

Can someone explain what that means exactly.

Someone told me it is a lens that comes new without a warranty. Is this correct? It kind of reminds me of a 2nd (small defect)?


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hieu1004
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Jan 22, 2011 09:33 |  #2

US warranty vs International warranty


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gonzogolf
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Jan 22, 2011 09:39 |  #3

It means the product was imported with the authorization of Canon USA. Some vendors will purchase items from other countries and import them into the US. Canon USA generally will not recognize the warranty on those items.




  
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drocpsu
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Jan 22, 2011 09:41 |  #4

gonzogolf wrote in post #11691552 (external link)
It means the product was imported with the authorization of Canon USA. Some vendors will purchase items from other countries and import them into the US. Canon USA generally will not recognize the warranty on those items.

i believe these are also known as "gray market" lenses. Adorama sells them for a little cheaper than the USA warranty versions.


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davidc502
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Jan 22, 2011 09:48 |  #5

Thanks for educating me!


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carlmorrell
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Jan 22, 2011 10:13 as a reply to  @ davidc502's post |  #6

While I understand what "grey market" means, I have failed to understand why Canon, or any company would take this position.

For example, let's say I am not an American. Born and grew up in another country. Get into photography, buy a lot of Canon gear then I move to America. So now if my gear breaks, Canon won't fix it? Why not?


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GregSteer
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Jan 22, 2011 10:13 as a reply to  @ davidc502's post |  #7

Scratching my head here a bit as I always thought that Canon lenses had an international warranty irrespective of where they were bought but the bodies etc were sales zone specific.

Has this changed or does it only apply to certain lenses?


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Jan 22, 2011 10:15 |  #8

carlmorrell wrote in post #11691735 (external link)
While I understand what "grey market" means, I have failed to understand why Canon, or any company would take this position.

For example, let's say I am not an American. Born and grew up in another country. Get into photography, buy a lot of Canon gear then I move to America. So now if my gear breaks, Canon won't fix it? Why not?

I'm pretty sure they are willing to fix them. You just have to pay. Lenses with USA warranty just means if something breaks within one year of purchase, you can get it serviced for free. After the 1 year, it would be like a gray market lens.


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gonzogolf
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Jan 22, 2011 10:23 |  #9

carlmorrell wrote in post #11691735 (external link)
While I understand what "grey market" means, I have failed to understand why Canon, or any company would take this position.

For example, let's say I am not an American. Born and grew up in another country. Get into photography, buy a lot of Canon gear then I move to America. So now if my gear breaks, Canon won't fix it? Why not?

Look at it from canon's perspective. They set up a subsidiary of their company to import camera equipment, provide quality control, provide a reliable service centers, and oversee a network of authorized dealers and then see it undermined by retailers importing gear meant for another part of the world.




  
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matthew.saji
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Jan 22, 2011 14:37 |  #10

From: http://www.the-digital-picture.com/Canon-Lenses/Gray-Market.aspx (external link)

USA vs. Gray Market Canon Lenses - What is the difference?



When shopping for your Canon lenses, you will likely run into 2 versions of the same lens. One will be the "USA" model and the other will be denoted as "Gray/Grey Market", "Imported" or "Direct Import".

What is the difference?

The "USA" Canon lenses are imported to the US by Canon USA. "USA" Canon lens warranties are supported by any Canon service facility worldwide. They are also eligible for Canon lens rebates - both instant rebates and mail-in rebates.

The "Gray/Grey Market", "Imported" or "Direct Import" Canon lenses are directly imported by the retailer or their import agent. They are not covered by the manufacturer's warranty. At least they "say" they are not covered. Word on the street is that Canon covers gray market lenses under their standard warranty if an invoice from an authorized dealer can be produced. This mirrors my experience as well.

Most reputable retailers will provide their own same-as-manufacturer's warranty on "Gray/Grey Market", "Imported" or "Direct Import" Canon lenses. Instead of sending the lens to Canon, you send it to the retailer.

What physical difference is there between USA and Gray Market Canon Lenses?

Usually none - in fact, I have yet to find a difference. These Canon lenses are made in same factory using the same parts and are identical in the finished product form. Reputable retailers would make any differences clear before you bought the lens. Scam retailers will give you lines such as "You have ordered the plastic mount gray market version of this lens". If you hear that line or any similar upsell tactic, consider a red warning flag raised.

The attractive difference in a Gray Market Canon lens is price. The imported version is nearly always cheaper - sometimes even cheaper than with the rebates offered on the USA versions.

So which should you buy? I'll let that decision up to you, but will say that I have far more than one copy of the "Gray/Grey Market", "Imported" or "Direct Import" Canon lenses.


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USA version lens. What does that mean exactly?
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