Mozy online backup raises their price dramatically

This annoyed the crap out of me:

http://i.imgur.com/leB​hK.gif

You get done uploading hundreds of gigs of photos to them for backup, and then they pull this crap. *sigh* I feel like an idiot for recommending them to as many people as I did. The weird thing is that none of their competitors have raised their prices -- you can still go to Carbonite or Crashplan and get unlimited backup storage for as low a price as Mozy used to offer. I just hate that I have to re-upload 400 freaking gigs of data.

Yeah all I can say is WOW. They just lost me as a customer. I have unlimited subscript for 2 pc's and that cost on the old plan $208 for 2 years. With the new plan that price increase to $1680. Absolutely absurd.


I sent a support case to them telling them I will not be renweing, I suggest everybody do this so they can see how many customers they are now loosing.

tommykjensen wrote in post #11760467
Yeah all I can say is WOW. They just lost me as a customer. I have unlimited subscript for 2 pc's and that cost on the old plan $208 for 2 years. With the new plan that price increase to $1680. Absolutely absurd.


I sent a support case to them telling them I will not be renweing, I suggest everybody do this so they can see how many customers they are now loosing.

Actually, what you need to do is ask them for a cancellation and a pro-rated refund for the time not used. I hear they are giving those out if you ask.

Thats a good iden then not only will they loose customers but also already paid subscriptions.

I bet they are losing money and are trying to boost the bank balance, hoping people just pay-up to keep all their valuable data safe.
These days, a lot of new companies have a reasonable 'introductory offer' to get loads of people to sign-up and then later on put the prices up, but that's quite a jump!

This is one reason I don't use on-line storage, you are not in control of it.

I'd be worried about them going out of business...

Their TV commercials must have worked.

go to crashplan...
15% off for mozy switchers too. haha

http://b5.crashplan.co​m/consumer/store.vtl

It may not end. Others may follow.

http://www.computerwor​ld.com …oud_storage?tax​onomyId=19

(A good time to consider investing in Seagate or Western Digital stock )

Picture North Carolina wrote in post #11761677
It may not end. Others may follow.

http://www.computerwor​ld.com …oud_storage?tax​onomyId=19

But they will just loose a lot of customers on it but if what Mozy says about 10% using 90% of their storage then they can expect to get a huge portion of that released as these power users move away. I guess I am in that category with my 800 GB.

No surprise. the costs for cloud storage are really cheap, but not THAT cheap.

http://www.zumodrive.c​om/pricing

this seems a bit more realistic. <shrug>

If you're a "power user" I think these companies actually want you to leave and that's why they're coming up with these new price structures. By leaving, you're doing them a favor and freeing up space for 10 more "normal" customers. For the non-power users, the new price structure won't affect them nearly as much so most will probably stay.

tommykjensen wrote in post #11761693
But they will just loose a lot of customers on it but if what Mozy says about 10% using 90% of their storage then they can expect to get a huge portion of that released as these power users move away. I guess I am in that category with my 800 GB.

Yes, but as pointed out in the article, move away to where? You might get a brief respite, but if industry analysts are correct and others follow the trend, large gig-users will run out of places to go.

Edit: no one knows for sure whether other services will follow the trend and if so, how quickly. However, cloud storage mega-giggers should probably start formulating alternative plans.

jra wrote in post #11762033
If you're a "power user" I think these companies actually want you to leave and that's why they're coming up with these new price structures.

Yes based on the article I read you are correct. They want to get rid of the 10% that use 90% space. I just don't think they realise the consequence that many regular users look to the power users for advice. For me I will no longer recomend Mozy to anybody regardless of amount of data they need to backup.

Picture North Carolina wrote in post #11762114
Yes, but as pointed out in the article, move away to where? You might get a brief respite, but if industry analysts are correct and others follow the trend, large gig-users will run out of places to go.

Move to using external hd's and storing them off site.

I cant believe people actually thought they could have unlimited storage forever for just a little cost. It is more than obvious that it is not a sound and sustainable business plan. Its one that was doomed from the start.

I guess the bright side is they didnt just shut down and screw everybody out of their backups.

tommykjensen wrote in post #11762159
Move to using external hd's and storing them off site.

I use a lockable fire/water safe for storage of my data/images, and other important stuff. No need to move stuff offsite. These safes are.....well, safe.